Neurology & Mental Health
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Ukraine
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Mental Health Support via the ucare.me online platform

Organisation: German Doctors
Partner organisation in partner country: Sincere Heart
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Situation: 

Before the Russian invasion in 2022, Ukraine already had a high mental health burden. Mental disorders were the second leading cause of disability, affecting 30% of the population. The war has exacerbated this issue: Estimates suggest that 15 million people require psychological assistance, while the existing healthcare system is overwhelmed.
 

Objectives:

Improving access to free psychological services for vulnerable groups in Ukraine via the ucare.me platform.

Indicators:
  1. 3,300 online consultations were conducted by the project’s end.
     
  2. 80% of patients show improvement in mental health, measured by a reduction in the PHQ-9 score by at least one level.
     
  3. 1.35 million people in Ukraine are reached through 12 psycho-educational campaigns on social media.


 

Measures:

Ucare.me is an online platform that unites qualified and certified psychologists and psychotherapists who provide free psychological services to the vulnerable target group via a mobile application or web. The project activities include the following:

  • Providing 3,300 psychological counselling sessions over 12 months. 
  • 12 psycho-education campaigns on social media to inform about symptoms of psychological disorders, ways of their treatment and to fight the stigmatization of mental health disorders in Ukraine.
     
Sustainability:

The project promotes sustainable mental healthcare through close collaboration with local partners, government agencies, and NGOs. Revenue from paid counseling services for companies ensures the long-term operation of the platform.

Special features:

Innovative online approach to providing psychological assistance in a war-affected country, which to a limited extent also reaches people in Russian-occupied territories.

Here you can find further information.